App
Your fully branded passenger app designed to make travel simple.
Powering 130m+ passenger journeys a year
Deliver the best passenger experience with your own branded App.
Get your own Passenger App. Your passengers can buy m-tickets easily, access real-time journey information and get instant support while you receive passenger analytics to help you plan routes and optimise your services.
Live bus live data is provided from your data feeds, or via our existing integration with BODS (UK customers). The app includes live journey options and information, allowing passengers to plan and book their journeys across modes. Passengers can select and mark their favourite stops and stations for quick access to arrival and departure boards for those locations and a real-time location of their vehicle.
Ready to give it a go?
Why Choose UrbanHub App
A quick and easy way to retail mobile tickets
Passengers can easily navigate through the App to browse, purchase and download tickets. Portable and versatile, it’s used across multiple modes and operators. We’ve made it secure with fully integrated ticket validation and inspection. It works offline and the App can support a wide range of ticket validation and fulfilment types, from smart card to visual validation or barcode.
Real-time information for a pleasant passenger experience
Passengers can see when and where they will be travelling – with live departures, plus vehicle arrival times and predictions.
They can also see live vehicle map positions and interactive route views.
Deliver an enhanced customer experience by sharing instant updates or disruptions information.
Powerful passenger data to optimise and manage your services
Understand your passenger better, plan routes, and optimise your services with live passenger analytics. Via your Operator back-office portal,
access a range of customisable reports including passenger metrics, customer boarding locations, network usage, ticket sales, and revenue generation.
Powerful App features designed just for you
Mobile Ticketing Made Easy
Passengers can buy period passes, zonal tickets and multi-trip carnet tickets. Mobile ticketing from the comfort of their smartphone.
Easy Barcode Ticketing
From basic visual validation to full Ticketer barcode integration or smart card loading, including ITSO support. Whatever your ETM or ticketing capability, we’ve got you covered.
Real-time information
Live transport information including arrival times, vehicle tracking, and traffic.
Customised Branding
Customised in-app branding with your logo and theme, with personalised links to your website.
Major Payment Methods Support
The app supports all major payment methods including debit/credit cards, Apple Pay, Google Pay and Paypal.
Performance Tracking
Get monthly sales reports straight to your inbox and make the best transport management decisions.
Passenger analytics
Get incredible real-time passenger analytics in a web-based dashboard including live reporting, ticket sales, and passenger movement.
B2C Support Option
B2C Support Option, with intelligent resolution of customer queries and a searchable knowledgebase and chat bot.
Rapid Disbursements
Reliable and secure service with rapid disbursements to your company bank account in as little as 7 days.
Your back office platform where you collect all the mobility data, plan your services and get insightful reports.
Your back office platform where you collect all the mobility data, plan your services and get insightful reports.
“The platform offers a modern, easy-to-use and reliable mobile travel app to our passengers. The launch of the app follows the implementation of contactless payments and will bring additional convenience and flexibility to bus travel […] I am hopeful that it will encourage more people to give the bus a try and make the switch.“
— Scott Pearson, Managing Director at Newport Bus
Try it now
Whether you’re looking for a product demo, press contact, more information, or just a chat, our team is always here to help.
They trust us
