Blog posts

Bus and train at a stop

Is this the best ticket for post-pandemic transport?

May 6, 2022 • James Lewis

New travel habits are beginning to be reflected in the mobile tickets that passengers are choosing to buy. UrbanThings data analysis of customer revenue trends shows that passenger preferences are changing in response.

cEMV and Integrated transport

Multi-operator cEMV as part of an Integrated Mobility Solution

November 4, 2021 • Guy Sutherland

How do we unite multiple operators across multiple modes, with different and dispersed back offices and payment solutions? Is cEMV as part of a wider integrated solution the answer?

Bus Back Better

7 steps to ensure public transport survival after coronavirus 

April 19, 2021 • Chloe Johns

Following the latest easing of UK lockdown measures, public transport service levels are returning to 100%. But that doesn’t mean the challenge is over. With passenger confidence taking a...

bus Social Distancing Transport Operators

demand responsive transport

How transport demand will evolve in the near future

March 10, 2021 • Chloe Johns

COVID-19 could well be the tipping point that ultimately moves public transport away from reliance on pre-scheduled services and towards demand responsive transport (DRT).

Transport for Wales app

How to build a successful multi-operator smart ticketing scheme

November 4, 2020 • Chloe Johns

Earlier in the month we rolled-out our smart-mobility platform Ticketless™ in partnership with the Welsh Government. This multi-operator offering from UrbanThings is now live on the TrawsCymru network across Wales. In this article, we explore what it takes to build a multi-operator smart mobility scheme, and how we overcame the challenges that were presented.

Small and rural transport operators

How technology can help small transport operators recover from COVID-19

July 8, 2020 • Chloe Johns

Every transport operator, small and large, has felt the impact of COVID-19 on their business. For smaller operators, the ambiguity around the 'new normal' makes it hard to plan ahead.

Transport Operators

Bus, social distancing

Telling passengers “the bus is full” is only half the solution

May 29, 2020 • Carl Partridge

Passengers don’t need to know the occupancy of a train or bus when it’s arriving at their stop.  They need to know the occupancy when it’s leaving.

e-scooters, e-bikes, bike sharing, COVID

E-bikes and E-scooters will pave the way for multimodal journeys

May 28, 2020 • Chloe Johns

As the World begins to open up post-COVID 19, cities and councils are looking at how to get people back to work safely. E-bikes, E-scooters and other forms of active travel will play a huge role.


Covid mask public transport

Make public transport safer with digital queuing

May 18, 2020 • Carl Partridge

How do we deal with the threat of ‘queue-mageddon’ on public transport? There is a solution that can reduce queues and make daily commutes safer while still supporting social distancing.

Digital queuing Social Distancing

Smart ticketing

The cashless economy and COVID-19

April 14, 2020 • Chloe Johns

The cashless economy has been growing steadily over the last decade and looked set to continue that way. However, the COVID-19 outbreak has driven a massive rise in contactless payments for everything from supermarkets to public transport.  

Cashless Economy

Understanding asset standardisation through MIPTA

March 30, 2020 • Chloe Johns

The world's transport network is full of buses, trains, stops, stations and other vital pieces of infrastructure. Yet currently, there isn’t a universal way to identify all these assets.


Public transport

Future-proof your transport operations

February 21, 2020 • Chloe Johns

It’s not easy to predict the future. We’ve been talking to transport operators about new technology and their concerns.