Making travel simple with Key Journeys
Passengers expect a smooth, intuitive experience when planning their journeys and our new Key Journeys feature delivers exactly that.
This update allows users to save their Home and Work locations for quick and personalised travel planning, reducing friction for the journeys they make most often.
Whether it’s the daily commute or getting home after an evening out, Key Journeys gives passengers instant access to their most-used destinations. With just one tap, users can generate a route from their current location to Home or Work, eliminating the need to manually enter details each time.
Key passengers for passengers
Cuts out repetition
Setting Key Journeys means passengers no longer need to enter the same addresses repeatedly when travelling.
Quick access to key routes
This feature generates a full journey plan to or from saved locations in seconds with just the click of a button.
Simple navigation
Finding and planning trips from saved addresses is hassle-free via the Saved tab on the Travel map.
Key benefits for operators
While this feature is built for passengers, it also provides clear value for transport operators:
Increased app engagement
By simplifying everyday journeys, passengers are more likely to return to the app regularly for trip planning.
Fewer support queries
A smoother planning process leads to fewer queries and confusion around journey planning, particularly for daily commuters.
Highlights travel trends
Repeat journey data can help operators identify popular routes and peak travel times
How it works
1. Click ‘Add Home‘ or ‘Add Work‘
2. Search for your desired location and ‘Set as Home‘ or ‘Set as Work‘
3. When planning a journey, tap ‘Take me home’ or ‘Take me to work’ and a route from your current location will appear.
Making daily travel simple
Key Journeys lets passengers save their Home and Work locations for quick, easy trip planning. It’s a simple, user-friendly feature designed to make everyday journeys faster and less hassle.
Rolling out now to all signed-in users, this update is part of our ongoing effort to make travel apps more convenient for passengers and operators alike.
Want to learn more about Key Journeys or explore how our passenger app could benefit you?
Get in touch today — we’d love to hear from you!
