UrbanThings is a London-based technology company that exists to make travel simple.
UrbanHub is our centralised mobility platform that offers app and web-based mobile ticketing, real-time transport information, multi-modal journey planning, automatic fare collection and multi-operator apportionment. The all-in-one solution helps cities to improve their transport and helps to make passenger journeys as seamless as possible.
To find out how we can help your MaaS planning and passenger information requirements, use the form on the right to drop us a line.
Contact the support team
If you are a passenger using one of our apps and you need to raise a support issue, please follow the instructions below:
Open the app
Navigate to the menu page
Click “Help and Support”
If you are a business customer and you need to raise a support issue, please contact us via your Operator Portal, by selecting the ‘Help and Support’ link.
Other ways to get in touch
Write to us at the UrbanThings office:
UrbanThings Limited
20 St Thomas Street London
SE1 9RS