Making travel simple with Key Journeys
Making travel simple with Key Journeys Passengers expect a smooth, intuitive experience when planning their journeys and our new Key Journeys feature delivers exactly that. This update allows users to save their Home and Work locations for quick and personalised travel planning, reducing friction for the journeys they make most often. Whether it’s the daily […]
7 transport challenges local authorities face and how tech can help
7 transport challenges local authorities face and how tech can help Managing local transport services is no small task. Local authorities are under pressure to deliver better public transport, meet climate goals and improve accessibility, often with limited budgets and outdated systems. But while the challenges are familiar, the tools available to tackle these challenges […]
What is the Services Updates Centre?
What is the Service Updates Centre? The Service Updates Centre consolidates Route Alerts and Network Alerts into one central hub, accessible right from the app’s Home screen. It’s designed to simplify the way passengers receive updates and help them quickly identify the information they need. Key features and benefits View all alerts at a glance […]
Discover In-app Timetables
Discover in-app timetables Give your passengers the tools they need to plan their journeys with confidence with In-app Timetables. Our In-App Timetables feature ensures your passengers have all the information they need, right at their fingertips, helping you enhance their travel experience and strengthen their trust in your services What do In-app Timetables offer? […]
Dark mode brings a new light to your passenger app
Dark mode brings new light to your passenger app The latest app update brings you Dark Mode, a feature designed to enhance your interaction with the app – day or night. Whether you’re using the app in the evening or prefer a sleek, dark interface, this update makes using the app more comfortable, adaptable and […]
Meet the team – Nicole Easden
At UrbanThings, our people are the driving force behind everything we do. Kicking off our ‘Meet the Team’ series is our Business Development Manager, Nicole.
How real-time information improves the passenger experience
How real-time information improves the passenger experience Waiting and uncertainty can be a major source of frustration for public transport passengers. Live updates and real-time information (RTI) have emerged as game-changers in addressing these issues, offering a more seamless and stress-free travel experience. Let’s take a closer look into the numerous ways real-time information improves […]
Celebrating 1 year at UrbanThings – Q&A with Adam Toone
Celebrating 1 year at UrbanThings – Q&A with Adam Toone As Adam Toone celebrates his first year as CEO of UrbanThings, we had the pleasure of sitting down with him to reflect on his journey so far, the challenges he’s faced and his exciting vision for the future. Q: What has been the most rewarding […]
The benefits of mobile ticketing
The benefits of mobile ticketing for passengers In the digital age, convenience is key. As mobile technology continues to advance, the shift towards mobile ticketing offers significant benefits for both passengers and transport operators. Here is how mobile ticketing enhances passenger experience, making travel simple. Convenient and easy to use Mobile ticketing eliminates the need […]
Elevating passenger experience and vehicle management with Vehicle Details
Elevate passenger experience and vehicle management with Vehicle Details Introducing the Vehicle Details feature, UrbanThings’ latest enhancement. This new addition transforms how passengers interact with transport services, offering a more informed and comfortable journey, while providing operators with advanced tools to manage fleet information seamlessly. A closer look at the Vehicle details feature This feature […]