LibertyBus introduces smart ticketing to the LibertyBus app

LibertyBus introduces smart ticketing to the LibertyBus app for effortless bus travel in Jersey.

Passengers in Jersey can now effortlessly plan their journeys and buy tickets on the LibertyBus app, making bus travel easier than ever.

LibertyBus and transport technology expert UrbanThings have introduced mobile ticketing to the LibertyBus app in Jersey. The innovative feature will allow passengers to book, purchase and download tickets in advance of travel, from the comfort of their smartphone, revolutionising bus travel on the island. 

The app supports various ticket types, whether it’s a single ticket, multiple tickets at a discounted rate, a monthly pass for regular commuters, or even a visitor pass for tourists. 

Kevin Hart, Director of LibertyBus says: “It’s great to move to the next stage of development with our app and make catching the bus even easier as you can buy your tickets in advance making boarding times even quicker.  You can also buy a ticket for someone and gift it to them, so if you have a member of your family with their mobile phone but no funds to pay for the trip you can buy the ticket from the comfort of your own home and send it straight to their mobile phone.”

Samuel Ribeiro, UK Managing Director at Tower Transit, added: “We firmly believe that our Jersey customers deserve a dedicated bus travel app equipped with the best features found in larger regions and cities worldwide. The launch of smart ticketing generates excitement for promising developments ahead.”

The milestone follows the successful launch of the LibertyBus app with journey planning and live bus tracking. With nearly 5 million passenger journeys, 25 routes, and over 2 million miles travelled by buses each year across the network, Jersey needed an efficient travel solution for its passengers. 

Downloads of the app over the last 10 months have reached in excess of 20,000 making the LibertyBus app one of the quickest take up of use app’s UrbanThings have seen in their years of delivering apps to the transport industry. Transforming Jersey’s commuting landscape, the launch of mobile ticketing lays a solid foundation for smarter cities, where digital tools shape the future of travel. 

Guy Sutherland, Head of Bids & Partnerships at UrbanThings said: We are thrilled about introducing smart ticketing in the LibertyBus app to further simplify travel for bus passengers in Jersey. The growing adoption of the app is promising and we’re looking forward to continuing its development in the future to delight customers with a streamlined travel experience. 

About UrbanThings

UrbanThings is a technology company based in London and part of Paragon ID, global provider of identification solutions for e-ID, transport and smart cities. UrbanThings’s mission is to make travel simple for everyone and encourage the use of shared transport. Building technology solutions for cities, local authorities, and operators, UrbanThings provides digital tools to streamline transport management and improve passenger experience. UrbanThings’ technology powers over 130 million passenger journeys each year in the UK, Europe, and North America.

About Tower Transit

LibertyBus are part of the Tower Transit Group.

Tower Transit is part of the Kelsian Group, Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Singapore and London. Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve. Kelsian has over 30 years’ experience delivering tourism and passenger transport services and is a leader in sustainable public transport as the operator of Australia’s largest zero emission bus fleet and Australia’s largest electrified bus depot.

As at 31 December 2022 Kelsian employs 9,223 people and operates 3,991 buses, 113 vessels and 24 light rail vehicles that delivered more than 257 million customer journeys over the last year. Through its London bus joint venture, Kelsian has involvement in employing a further 4,000 people operating 1,250 buses in London, including 300 electric vehicles.

Media contact:

Flora Tran, Marketing Manager at UrbanThings
flora.tran@urbanthings.co