Elevate passenger experience and vehicle management with Vehicle Details
Introducing the Vehicle Details feature, UrbanThings’ latest enhancement. This new addition transforms how passengers interact with transport services, offering a more informed and comfortable journey, while providing operators with advanced tools to manage fleet information seamlessly.
A closer look at the Vehicle details feature
This feature elevates the travel experience by giving passengers easy access to a wealth of information about their journey. With just a tap on a vehicle within the app, passengers can see:
- Route Information: Detailed route data to keep passengers informed throughout their journey.
- Destination Details: Clear information about the vehicle’s final destination.
- Registration Number: Quick identification for added security and confidence.
- Livery: Instantly recognise vehicles by their distinctive appearance.
- Bus Type: Whether it’s a single or double-decker, passengers will know what to expect.
- Current Occupancy: Helps passengers make informed boarding decisions, especially during peak hours.
- Accepted Tickets and Payment Methods: No more guesswork—passengers will know exactly how they can pay.
- Accessibility Features: Essential details on wheelchair accessibility and other important features.
- Onboard Amenities: From Wi-Fi availability to other comforts that enhance the travel experience.
The passenger-centric design of this feature ensures that content is easy to expand, close and scroll through, making travel smoother and more enjoyable.
Empowering operators with the Back Office Portal
For operators, managing vehicle information has never been easier thank to these updates. We’ve updated the Back Office Portal , rebranding the Fleet tab as Vehicles and adding a new My Vehicles page to streamline vehicle management. Operators can:
- Vehicle Overview: View a comprehensive list of all vehicles in the fleet, making management easier.
- Search and Select: Find specific vehicles quickly and update their details with ease.
- Automatic Vehicle Record Creation: Automatically generate records from SIRI-VM feeds, saving time and effort.
- CSV Import: For those using BODS or direct-to-app vehicle feeds, a straightforward CSV upload option is available to create vehicle records.
- Manual Updates: If preferred, operators can manually input and update vehicle records with the assurance that data will sync automatically when vehicle references match those in the feed.
This new feature elevates the overall travel experience, providing detailed real-time information to passengers and simplifying vehicle management for operators. It’s a significant step forward for transport providers aiming to deliver the highest standards of service.
Stay competitive and meet the rising expectations of passengers by integrating the new Vehicle Details feature into your service offering.
Our latest enhancements are already live in our passengers apps. If you’re interested in having your own branded mobile app equipped with these features, please feel free to reach out to us. We’re dedicated to helping cities and operators revolutionise passenger engagement.
