Managing local transport services is no small task. Local authorities are under pressure to deliver better public transport, meet climate goals and improve accessibility, often with limited budgets and outdated systems. 

But while the challenges are familiar, the tools available to tackle these challenges have evolved.

Modern, flexible technology is helping councils simplify operations, adapt quickly and deliver better results for their communities. 
Here are 7 common local transport challenges and how the right technology can help solve them.

7 challenges local authorities face and how tech helps

Council budgets are tight and every investment has to deliver. Scalable, modular transport technology means you only pay for what you need, while automation reduces manual admin. Real-time data also helps you demonstrate impact and secure future funding.

Legacy systems are difficult to maintain and slow to respond to change. User-friendly platforms can optimise operations, support service improvements and create a better experience for passengers and staff.

To hit climate targets, more people need to choose sustainable modes of travel. Features like mobile ticketing, multimodal journey planning and carbon tracking help promote modal shift and monitor emissions.

A public transport network only works if people use it. And they’ll only use it if they trust it. Real-time updates, reliable journey information and easy ticketing all boost confidence and improve the user experience.

Public expectations are high and government timelines can be short. Ready-to-use solutions allow you to get up and running quickly, while clear data helps you showcase success and justify future investment.

Building an inclusive transport network doesn’t have to mean starting from scratch. Small, thoughtful features like step-free route planning, screen reader compatibility and font adjustments can significantly improve accessibility.

Small team, big workload

Local authority transport teams often cover a wide remit with limited capacity. Intuitive tech with automation and built-in support helps lighten the load so you can focus on delivering better services for your community.

To chat with Nicole, Business Development & Account Manager

Call: +44 (0)7500 615 344

Email: nicole.easden@urbanthings.co

We’re here to help!

At UrbanThings, we work closely with local authorities to deliver practical, effective technology that supports better transport for everyone.

Whether you’re already exploring options or just starting out, we’re ready to support you every step of the way.


Want to learn more about In-App Timetables Want to see how technology could work for your team?

Book a short, no-strings-attached demo today!


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