UrbanThings worked with Newport Transport to provide a modern passenger app for bus passengers in Newport
UrbanThings worked with Newport Bus to provide a modern passenger app cloud-based back office reporting system for use on their services.
In partnership with Newport Bus, UrbanThings’ white-labelled mobility solution UrbanHub provides real-time information and mobile ticketing that can be validated via QR code. Check-in data is sent to the UrbanHub cloudbased backend system, where Newport Transport can view detailed reporting including live passenger metrics.
Newport Transport is also one of the first operators in the country to have UrbanThings Social Distancing Technology included as part of the mobility solution. The feature captures live vehicle occupancy data, generates predictions of how crowded as a service will be in the future, and feeds these directly back to Newport Transport and their passengers. The aim is to encourage passengers back onto services, by showing them that there is space for them to travel safely.
UrbanThings and Newport Transport have been working together to provide a smart ticketing solution for bus passengers in Newport, Wales.
The product consists of a sleek passenger app providing m-ticketing and RTI, and a cloud-based back office.
The Newport Bus app also includes UrbanThings’ occupancy prediction technology. The feature generates predictions of how crowded a particular service will be and feeds these directly back to Newport Transport and their passengers. The aim is to encourage passengers back onto services, by showing them that there is space for them to travel safely.
The UrbanThings solution
– RTI and m-Ticketing app for Newport, Wales
– Barcode ticketing via integration with Newport Transport’s existing Ticketer ETMs
– Cloud-based back office showing rich passenger data and future-support for beacon-based check-out
– Occupancy prediction solution for COVID-secure travel across the network
– Institutional ticketing
– Back end retail reports and export capability into EP Morris
– Fully managed and updated by UrbanThings
“The UrbanHub platform provides the ideal solution for Newport Bus. It offers a modern, easy-to use and reliable mobile travel app to our passengers. Within an increasingly contactless and paperless world, the Newport Bus app has been designed to meet the high expectations of our customer. As part of our service improvement strategy, the launch of the app follows the implementation of contactless payments and will bring additional convenience and flexibility to bus travel and I am hopeful that it will encourage more people to give the bus a try and make the switch.”
— Scott Pearson, Managing Director, Newport Bus
