Pilkington Bus appoints UrbanThings for website overhaul
Pilkington Bus, a leading bus operator in Lancashire, appointed UrbanThings to revamp its passenger website and extend the bus app service for another three years.
This decision follows a successful three-year partnership, during which UrbanThings provided an innovative bus app featuring real-time information, a back office portal, and a ticketing system.
The new website will incorporate advanced journey planning features and will be designed to align Pilkington’s distinctive branding, ensuring a consistent and seamless user experience across all digital platforms. Currently operating 34 routes with a fleet of 27 vehicles, Pilkington Bus needed a modern, user-friendly website to replace their existing platform, which currently lacks journey planning capabilities. As a result, the new website aims to enhance the passenger experience by simplifying online journey planning and setting the stage for future innovations.
Finally, the solution will be built on UrbanHub, the smart transport platform designed to help cities and operators streamline their operations and enhance the passenger experience.
We’re really excited to continue our collaboration with Pilkington Bus and provide their customers with an improved digital experience. The new website will not only embody Pilkington’s distinct brand identity, but also transform the passenger experience with journey planning capabilities, said Nicole Easden, Business Development Manager at UrbanThings.
About UrbanThings
UrbanThings is a technology company based in London and part of Paragon ID, global provider of identification solutions for e-ID, transport and smart cities. UrbanThings’s mission is to make travel simple for everyone and encourage the use of shared transport. Building technology solutions for cities, local authorities, and operators, UrbanThings provides digital tools to streamline transport management and improve passenger experience. UrbanThings’ technology powers over 130 million passenger journeys each year in the UK, Europe, and North America.
About Pilkington Bus
Pilkington Bus, a family-owned and operated service based in Lancashire, has proudly served the local community for over 50 years. Their friendly drivers ensure stress-free journeys, helping residents reach jobs, children arrive at school safely and on time, and the elderly maintain their independence.
If you would like to find out more about having your own bus app or journey planning website, please contact the team and we’ll be happy to help.
